Privacy Policy.

 

Purpose.​

The purpose of this privacy policy is to inform users of our Site of the following: 

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Personal data we collect

Use of collected data

Who has access to the data collected

The rights of Site users

The Site cookie policy

 

 GDPR.

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation ( "GDPR").

For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

For users in Canada we adhere to the Privacy and Data Protection Act (PIPEDA) of Canada.

For Users in the USA we adhere to American Privacy Rights Act, and CCPA (California Consumer Privacy Act).

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Consent.

By using our Site users agree that they consent to the conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful. 

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You can withdraw your consent by contacting the website via email.

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Lega basis For Processing.

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We collect personal data about users only when we have a legal basis for doing so.

 

We rely on the following legal basis to collect and process the personal data of users:

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• Users have provided their consent to the processing of their data for one or more specific purposes. 

• Example being: 

• Subscribe by email to receive news about our services.

• Provide address, phone, email and name to process the purchase of goods.​

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How We Use Personal Data.​

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Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

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Who We Share Personal Information With

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Employees: We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures: We will not sell or share user data with other third parties, except in the following cases: 

• If the law requires it

• If it is required for any legal proceedings

• To prove or protect our legal rights

• To buyers or potential buyers of this website in the event that we seek to sell it.

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If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

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​How Long We Store Personal Data.

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User data will be stored until the purpose the data was collected for has been achieved.

Example: Emails from newsletter subscription stored as ongoing or until unsubscribed.

Shipping details used and stored when processing order and some time after in case of returns, and ongoing if self logged in into personal account where they held at your control.

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How We Protect Your Personal Data.

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Our website provider (Wix) operates the data security in the strongest available encryption methods and secure facilities. On our own behalf we do not share or store data outside of the Wix scope or beyond our operational need.

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While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

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Your Rights as a User.

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Under the GDPR you have the following rights:

• Right to be informed

• Right of access

• Right of rectification

• Right to erasure

• Right to restrict processing

• Right to data portability

• Right to object

  

Children.

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We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact us via email: contact.hairplank@gmail.com

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How to Access, Modify, Delete or Challenge the Data Collected.

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If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact us via email: contact.hairplank@gmail.com

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​Tracking and Analytics.

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We do not track users of our site across third party websites.

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For analytical purposes we might use Wix Analytic for monitoring how our visitors navigate our website.

Wix Analytics tracks unique visitors and sessions and provides a variety of tools to help us analyse our site traffic and visitors:

Real-time analytics: Provides an overview of current visitors, their locations and recent interactions.

Traffic overview: Shows traffic patterns over time, including metrics like sessions by device, country and traffic source.

People reports: provides an in-depth analysis of our site visitors, members, and customers.

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Cookie Policy.

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Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

You as a visitor have got an opportunity to accept or decline non-essential cookies in the cookie banner placed on our website.

Our website provider Wix uses cookies for important reasons such as:

• To provide great experience for our visitors and customers.

• To identify our registered members.

• To monitor and analyse the performance, operation and effectiveness of the Wix platform.

• To ensure the platform is secure and safe to use.

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Essential cookies that might be used by our website provider Wix on our website : 

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• XSRF-TOKEN , Cookie for fraud detection of calls, One session

• hs , Security Cookie for Hive (legacy) , One session

• svSession , Session cookie identification , 6 month

• SSR-caching , Performance cookie for rendering , 24 hours

• TS* , Cookies for attack detection , One session

• bSession , Used for system effectiveness measurement , 24 hours

• fedops.logger.sessionld , Tracking session errors and issues (resilience) , 12 month

• _wixAB3|* , Cookie for site experiments, 6 month

• server-session-bind , Cookie for API protection , One session

• client-session-bind , Cookie for API protection , One session

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If you want to know more about Cookies in general and how to manage your Cookie preferences we recommend checking sources like allaboutcookies.org

 

Modifications.

 

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

 

Complaints.

 

If you have any complaints about how we process your personal data, please contact us through an email contact.hairplank@gmail.com so that we can, where possible, resolve the issue.

If you feel we have not resolved your concern in a satisfactory manner you may contact supervisory authority. You also have the right to directly make a complaint to a supervisory authority by contacting Information Commissioner's Office (ICO) in the UK, ico.org.uk​​​​​​​​​​​​

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