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Shipping
Shipping in the UK by Royal Mail Tracked 48 Service.
Dispatched Monday to Friday. Delivery 2 to 5 days.
Shipping internationally by Royal Mail International Tracked Delivery.
Dispatched Monday to Friday. Delivery 5 to 7 days.
Public holidays, border processing and unforeseen circumstances can affect delivery times.
Returns and Refunds.
We have 14 days return policy for the UK and International customers.
Refund processing time is 5 days after receiving a returned product.
Return shipping is paid by the customer.
For returns, exchanges or refund please contact us directly.
UK customers can return and exchange.
International customers return only.
If you're ordering from outside the UK, please choose your purchase carefully, as return shipping can be expensive and is non-refundable. Feel free to reach out to us for advice via email or Instagram message.
contact.haiplank@gmail.com
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